"TELCOR is a wonderful vendor to work with. They are so attentive and supportive! TELCOR, as a whole, has been very responsive to our needs as a client and has actively worked to improve and enhance functionality within the application."
--Lisa Kuper
Systems Analyst
Bon Secours Information Services
"TELCOR customer service was always responsive and excellent to work with."
--Bryan Black
IS Analyst
St. Dominic's Jackson Memorial Hospital
"Memorial Hermann Healthcare System in Houston, Texas has been using TELCOR's Point of Care products for the last five years. Memorial Hermann has chosen to continue the partnership due to the superior, responsive customer service and knowledgeable staff. TELCOR provides top quality support and implementation staff and has become a true and valued business partner."
--Brad Shackleford
Manager, ISD Supporting Care
Laboratory Solutions,
Memorial Hermann
“TELCOR has been very flexible with our unique database requirements. It's clear OIS has well designed data structures that will carry it well into the future. The more we work with TELCOR the more I am confident we made the right choice.”
--Robert Bynum
Software Engineer/Network Administrator
Interpath Laboratory Inc.
"As a newly formed core lab, we needed a Billing Information System that could not only meet our needs today but has the focus, workflow and technology to meet our needs as a core reference lab for the next 10 to 20 years…Many outreach laboratories struggling with billing are compromising by using inpatient billing systems, practice management systems that lack outreach-specific functionality, or outdated systems designed 15 to 25 years ago."
--Paul Keoppel
Director of Business & Government Affairs
Intermountain Laboratory Services
"We want to be able to provide our clients with competitive tools to help them be efficient and stay compliant, as well as have the internal resources to manage the administrative and financial side of our outreach business…We were pulling numbers from disparate sources and didn’t have an accurate idea of the number of specimens that were being tested, or of relevant statistical and financial data. We chose TELCOR because, beyond the front-end tools, their complete system included the Billing Information System as well as the Profitability and Compliance application."
--Glenn Elbert
Lab Manager
University of Iowa Diagnostic Laboratory
"We originally chose TELCOR as our Point of Care interfacing solution because of the advanced technology and flexibility of the product. As the Laboratory Information Systems Manager for five hospitals I deal with a lot of vendors and I've discovered over time that the TELCOR folks are the easiest company that I work with."
--Eric Height
Laboratory Information System Manager
Baptist Health South Florida
"TELCOR is one of the best companies I have had the pleasure to work with on a project in my over 20 years in laboratory management. The support was phenomenal during and after the installation phase. I can't think of another company that has been so patient and supportive. The product has worked flawlessly. Thank you, TELCOR."
--Brian Reynolds
Laboratory Director
Smyth County Community Hospital
"TELCOR is a company with an exceptional attitude toward customer service and a focus on flexibility. The technical support group is very friendly, very knowledgeable and very professional. In all my years of dealing with TELCOR staff, I have always felt that my projects were of top priority to them. I couldn’t imagine being connected without TELCOR."
--Sydney Allison-Towle, MT (ASCP)
Supervisor, Point of Care Testing
Virginia Mason Medical Center
"TELCOR has provided The William W. Backus Hospital with an excellent product and outstanding service."
--Gail Sawyer, MT (ASCP)
QA/POCT
Coordinator
WWBH Clinical Laboratory
"Holy Cow! You guys are good!"
--Rich McClellan, CLS, MT(ASCP)
Senior LIS Manager
Monogram Biosciences
"The TELCOR software is awesome!!! If you ever need a reference, by ALL means feel free to contact me. I would be most delighted to share my experience with the implementation and support team … they are THE BEST."
--Maryellen Young, BA, BS, MT (ASCP)
QA and POC Coordinator, Department of Laboratory Services
Southwestern Vermont Medical Center
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